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Mortgages

First Guaranty Mortgage mortgages complaints

Consumers have filed 68 complaints about First Guaranty Mortgage's mortgages, 1 in the last 12 months. First Guaranty Mortgage answered 0% on time and closed - with relief. See the whole First Guaranty Mortgage record.

First Guaranty Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13First Guaranty Mortgage1new0%-68

Every mortgage company ranked

Latest First Guaranty Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Feb 5, 2026MortgagesTrouble during payment processPayment processMINo timely replyNo
Mar 22, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyILNo timely replyNo
Apr 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMDNo timely replyNo
May 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Apr 13, 2022MortgagesClosing on a mortgageKYExplainedYes
Jan 14, 2022MortgagesStruggling to pay mortgageNCExplainedYes
Jun 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
May 20, 2021MortgagesTrouble during payment processNJExplainedYes
May 3, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Apr 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMAExplainedYes
Mar 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backYes
Feb 22, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backYes
Jan 31, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageRIExplainedYes
Nov 18, 2020MortgagesClosing on a mortgageCAMoney backYes
Oct 12, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Sep 21, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Sep 14, 2020MortgagesImproper use of your reportReporting company used your report improperlyGAMoney backYes
Apr 14, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backYes
Oct 11, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCOMoney backYes
Jan 2, 2019MortgagesStruggling to pay mortgageVAExplainedYes
Nov 30, 2018MortgagesStruggling to pay mortgageNJExplainedYes
Nov 18, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Sep 7, 2018MortgagesTrouble during payment processMAExplainedYes
Jul 23, 2018MortgagesTrouble during payment processGAExplainedYes
Jul 9, 2018MortgagesClosing on a mortgageFLExplainedYes
Apr 5, 2018MortgagesStruggling to pay mortgageILExplainedYes
Mar 8, 2018MortgagesStruggling to pay mortgageILExplainedYes
Feb 27, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Feb 9, 2018MortgagesTrouble during payment processCOExplainedYes
Jan 8, 2018MortgagesTrouble during payment processOHExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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