Auto loans & leases
First Help Financial auto loans & leases complaints
Consumers have filed 72 complaints about First Help Financial's auto loans & leases, 46 in the last 12 months. First Help Financial answered 97.8% on time and closed 14% with relief. See the whole First Help Financial record.
First Help Financial against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | First Help Financial | 46 | 97.8% | 14% |
Latest First Help Financial auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 17, 2026 | Auto loans & leases | RepossessionNotice to repossess | In progress |
| Oct 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 16, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | In progress |
| Oct 15, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Oct 13, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 6, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Sep 21, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Sep 11, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 10, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Aug 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jul 16, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Fixed |
| Jul 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jul 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Jun 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Jun 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 6, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 29, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| May 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Fixed |
| May 8, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 7, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 2, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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