Auto loans & leases
First Help Financial auto loans & leases complaints
Consumers have filed 72 complaints about First Help Financial's auto loans & leases, 46 in the last 12 months. First Help Financial answered 97.8% on time and closed 14% with relief. See the whole First Help Financial record.
First Help Financial against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | First Help Financial | 46 | 97.8% | 14% |
Latest First Help Financial auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 31, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Mar 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 25, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Mar 20, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Mar 12, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Mar 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Mar 6, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Feb 9, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jan 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jan 22, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jan 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Dec 26, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Dec 8, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 30, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 25, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 6, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 6, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 3, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 1, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 1, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jun 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 4, 2025 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Apr 24, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Apr 8, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Mar 8, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Mar 2, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 28, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 3, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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