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Complaint log

First Interstate Bancsystem complaint log

The newest complaints about First Interstate Bancsystem, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes
Nov 12, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes
Nov 4, 2025Debt collectionAttempts to collect debt not owedDebt was paidCOExplainedYes
Oct 28, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Oct 28, 2025Money transfers & appsFraud or scamCOExplainedYes
Oct 13, 2025Bank accountsManaging an accountCashing a checkCAExplainedYes
Oct 10, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneSDExplainedYes
Sep 13, 2025Bank accountsManaging an accountProblem using a debit or ATM cardSDExplainedYes
Sep 11, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesIAMoney backYes
Aug 12, 2025MortgagesTrouble during payment processLoan sold or transferred to another companySDExplainedYes
Aug 11, 2025Money transfers & appsFraud or scamWAExplainedYes
Aug 11, 2025Bank accountsManaging an accountProblem using a debit or ATM cardIAExplainedYes
Aug 5, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes
Aug 2, 2025Prepaid & gift cardsUnexpected or other feesORExplainedYes
Jul 25, 2025MortgagesTrouble during payment processPayment processSDExplainedYes
Jul 23, 2025Auto loans & leasesManaging the loan or leaseBilling problemMTExplainedYes
Jul 17, 2025Bank accountsProblem caused by your funds being lowLate or other feesORExplainedYes
Jul 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceSDExplainedYes
Jun 3, 2025Bank accountsManaging an accountFee problemMTMoney backYes
Jun 1, 2025Bank accountsManaging an accountProblem using a debit or ATM cardSDExplainedYes
May 31, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Apr 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Feb 28, 2025MortgagesClosing on a mortgageFees or costs after closingMTExplainedYes
Feb 24, 2025Bank accountsClosing an accountCompany closed your accountWYExplainedYes
Jan 28, 2025Credit cardsFees or interestProblem with feesIDExplainedYes
Jan 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceSDExplainedYes
Jan 10, 2025Auto loans & leasesManaging the loan or leaseBilling problemSDMoney backYes
Dec 29, 2024Bank accountsManaging an accountDeposits and withdrawalsNEExplainedYes
Dec 16, 2024Bank accountsManaging an accountProblem using a debit or ATM cardWYExplainedYes
Dec 1, 2024Bank accountsManaging an accountDeposits and withdrawalsWYExplainedYes
Nov 19, 2024Credit cardsIncorrect information on your reportInformation belongs to someone elseKSExplainedYes
Oct 30, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMTExplainedYes
Oct 30, 2024Bank accountsClosing an accountCan't close your accountAZExplainedYes
Oct 23, 2024Bank accountsClosing an accountCan't close your accountORExplainedYes
Oct 15, 2024Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Oct 10, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedNEExplainedYes
Oct 1, 2024Credit cardsOther features, terms, or problemsOther problemWYExplainedYes
Sep 20, 2024Bank accountsClosing an accountFees charged for closing accountTXExplainedYes
Aug 8, 2024Bank accountsOpening an accountUnable to open an accountMTExplainedYes
Jul 4, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)SDExplainedYes
Jul 2, 2024Bank accountsManaging an accountDeposits and withdrawalsNEExplainedYes
Jun 23, 2024Bank accountsManaging an accountDeposits and withdrawalsNEExplainedYes
Jun 19, 2024Bank accountsManaging an accountDeposits and withdrawalsNEExplainedYes
Jun 12, 2024Money transfers & appsOther transaction problemNEExplainedYes
May 30, 2024Credit reportingIncorrect information on your reportAccount status incorrectNDExplainedYes
Apr 30, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Apr 19, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMTExplainedYes
Apr 9, 2024Bank accountsProblem caused by your funds being lowLate or other feesCOMoney backYes
Apr 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIDExplainedYes
Apr 4, 2024Bank accountsManaging an accountCashing a checkMTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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