Mortgage company · complaint record
First Mortgage complaints
Filed under FIRST MORTGAGE CORPORATION
Consumers have filed 49 complaints about First Mortgage since 2012, none in the last 12 months. It answered 69.4% on time and closed 9% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 49
- Last 12 months
- 0
- Answered on time
- 69.4%
- Closed with relief
- 9%
- Last 30 days
- 0
- Rank
- -
Since July 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 26, 2018
First Mortgage complaints by month
The busiest month was August 2015 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Mortgage answered all time
- Closed with monetary relief12%
- Closed with non-monetary relief24.1%
- Closed with explanation3163.3%
- Untimely response1530.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top First Mortgage problems
Where First Mortgage complaints come from
Most complaints: California (36), Nevada (5), Texas (3), Washington (2), Arizona (2).
First Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First MortgageMortgages | - | 0 | - |
Compare side by side: First Mortgage vs Midwest Loan Services · First Mortgage vs Truhome Solutions · First Mortgage vs NEXA Mortgage · First Mortgage vs Hilltop
What people say about First Mortgage
All experiencesNo experiences with First Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 26, 2018 | Mortgages | Closing on a mortgage | No timely reply |
| Oct 30, 2016 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Jul 27, 2016 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Jun 14, 2016 | Mortgages | Loan modification,collection,foreclosure | No timely reply |
| Jun 6, 2016 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Apr 19, 2016 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Jan 16, 2016 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Jan 15, 2016 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Jan 4, 2016 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Dec 12, 2015 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Nov 18, 2015 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Nov 7, 2015 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
Questions about First Mortgage
How many complaints does First Mortgage have?
First Mortgage has 49 complaints on record since July 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does First Mortgage respond to complaints?
Yes. First Mortgage answered 69.4% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Mortgage?
The most common problems are loan servicing, payments, escrow account (27), loan modification,collection,foreclosure (13), application, originator, mortgage broker (5).
Is First Mortgage legit?
First Mortgage is a real company with a public complaint record: consumers have complained about it 49 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Mortgage?
Complain to First Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Mortgage complaints come from?
Most come from California (36), Nevada (5), Texas (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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