Auto loans & leases
First Portfolio Servicing auto loans & leases complaints
Consumers have filed 42 complaints about First Portfolio Servicing's auto loans & leases, 40 in the last 12 months. First Portfolio Servicing answered 97.5% on time and closed 0% with relief. See the whole First Portfolio Servicing record.
First Portfolio Servicing against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | First Portfolio Servicing | 40 | 97.5% | 0% |
Latest First Portfolio Servicing auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 16, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 14, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 6, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Oct 6, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Sep 29, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Sep 27, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 23, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Sep 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 9, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 3, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Aug 25, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 13, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Aug 5, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 24, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 26, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jun 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 15, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jun 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 19, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| May 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 6, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 6, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 24, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 23, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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