Auto loans & leases
First Portfolio Servicing auto loans & leases complaints
Consumers have filed 42 complaints about First Portfolio Servicing's auto loans & leases, 40 in the last 12 months. First Portfolio Servicing answered 97.5% on time and closed 0% with relief. See the whole First Portfolio Servicing record.
First Portfolio Servicing against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | First Portfolio Servicing | 40 | 97.5% | 0% |
Latest First Portfolio Servicing auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 23, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Mar 21, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Mar 18, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 12, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 5, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Dec 12, 2025 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 31, 2024 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 27, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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