Complaint log
Firstsource Business Process Services complaint log
The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 30, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Aug 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 25, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Aug 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 21, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Aug 20, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 18, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 14, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | Explained |
| Aug 13, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | In progress |
| Aug 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 30, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Jul 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 18, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 12, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 9, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jul 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works