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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Aug 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 31, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAIn progressYes
Aug 28, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMIExplainedYes
Aug 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Aug 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Aug 25, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Aug 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Aug 21, 2026Payday & personal loansProblem with the payoff process at the end of the loanMDExplainedYes
Aug 20, 2026Debt collectionElectronic communicationsContacted before 8am or after 9pmCAExplainedYes
Aug 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 19, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Aug 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKYExplainedYes
Aug 18, 2026Debt collectionElectronic communicationsFrequent or repeated messagesVAExplainedYes
Aug 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Aug 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Aug 14, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Aug 14, 2026Debt relief & credit repairCharged upfront or unexpected feesNMExplainedYes
Aug 13, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAIn progressYes
Aug 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Aug 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Aug 10, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Aug 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Aug 6, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Aug 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Aug 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedYes
Aug 2, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Aug 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Jul 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Jul 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 30, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLExplainedYes
Jul 28, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Jul 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Jul 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtWVExplainedYes
Jul 23, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Jul 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jul 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidMNExplainedYes
Jul 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 16, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 14, 2026Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedYes
Jul 12, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMIExplainedYes
Jul 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountUTExplainedYes
Jul 9, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopCAExplainedYes
Jul 7, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jul 6, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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