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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Apr 29, 2026Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Apr 29, 2026Debt collectionElectronic communicationsFrequent or repeated messagesOHExplainedYes
Apr 28, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Apr 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftWIExplainedYes
Apr 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Apr 18, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedYes
Apr 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 13, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtOHExplainedYes
Apr 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Apr 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 11, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedNo
Apr 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Apr 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Apr 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Apr 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Apr 7, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Apr 7, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Apr 7, 2026Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Apr 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Apr 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Apr 6, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Apr 6, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Apr 6, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Apr 5, 2026Debt relief & credit repairUnauthorized withdrawals or chargesSCExplainedYes
Apr 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Apr 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Apr 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountRIExplainedYes
Apr 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountRIExplainedYes
Mar 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Mar 30, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerLAExplainedYes
Mar 28, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Mar 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Mar 25, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Mar 25, 2026Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Mar 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Mar 24, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Mar 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursRIExplainedYes
Mar 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Mar 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Mar 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Mar 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMNExplainedYes
Mar 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Mar 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidSCExplainedYes
Mar 17, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDExplainedYes
Mar 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Mar 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Mar 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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