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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Mar 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
Mar 10, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Mar 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Mar 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Mar 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Mar 2, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtOHExplainedYes
Mar 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Feb 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Feb 25, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageOHExplainedYes
Feb 25, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Feb 24, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageORExplainedYes
Feb 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Feb 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Feb 19, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Feb 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountKYExplainedYes
Feb 18, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTXExplainedYes
Feb 15, 2026Debt collectionElectronic communicationsFrequent or repeated messagesGAExplainedYes
Feb 15, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Feb 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCOExplainedYes
Feb 13, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Feb 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Feb 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Feb 12, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Feb 10, 2026Debt collectionElectronic communicationsFrequent or repeated messagesALExplainedYes
Feb 10, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingDCExplainedYes
Feb 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Feb 6, 2026Debt collectionElectronic communicationsFrequent or repeated messagesVAExplainedYes
Feb 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectNVExplainedYes
Feb 3, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Feb 2, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMSExplainedYes
Feb 2, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtCAExplainedYes
Feb 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Feb 1, 2026Debt collectionCommunication tacticsFrequent or repeated callsNJExplainedYes
Feb 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jan 31, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Jan 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Jan 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Jan 26, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopMOExplainedYes
Jan 24, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsTXExplainedYes
Jan 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Jan 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jan 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Jan 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Jan 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jan 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Jan 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Jan 21, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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