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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Jul 2, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
Jun 30, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Jun 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Jun 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 22, 2026Credit cardsOther features, terms, or problemsOther problemWIExplainedYes
Jun 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jun 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Jun 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Jun 20, 2026Debt collectionAttempts to collect debt not owedDebt was paidUTExplainedYes
Jun 18, 2026Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Jun 16, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jun 16, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jun 14, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jun 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Jun 9, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Jun 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jun 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJExplainedYes
Jun 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Jun 6, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Jun 4, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialFLExplainedYes
May 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
May 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedYes
May 29, 2026Debt relief & credit repairConfusing or missing disclosuresWIExplainedYes
May 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
May 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
May 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
May 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKYExplainedYes
May 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
May 27, 2026Debt collectionCommunication tacticsFrequent or repeated callsTNExplainedYes
May 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
May 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
May 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountKYExplainedYes
May 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
May 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
May 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
May 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountKYExplainedYes
May 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
May 12, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopMDExplainedYes
May 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 6, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
May 6, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWAExplainedYes
May 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
May 4, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingVAExplainedYes
May 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
May 3, 2026Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
May 1, 2026Credit cardsProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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