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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 21, 2026Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
Jan 20, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Jan 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jan 17, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jan 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Jan 16, 2026Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Jan 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Jan 13, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingGAExplainedYes
Jan 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Jan 11, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes
Jan 9, 2026Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Jan 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jan 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jan 6, 2026Debt collectionAttempts to collect debt not owedDebt was paidALExplainedYes
Jan 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jan 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 31, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Dec 31, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Dec 31, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtWAExplainedYes
Dec 30, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Dec 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Dec 30, 2025Credit cardsGetting a credit cardCard opened without my consent or knowledgeILExplainedYes
Dec 30, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Dec 29, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Dec 28, 2025Debt collectionElectronic communicationsFrequent or repeated messagesILExplainedYes
Dec 28, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNCExplainedYes
Dec 27, 2025Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Dec 27, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Dec 25, 2025Debt collectionElectronic communicationsFrequent or repeated messagesNVExplainedYes
Dec 25, 2025Debt collectionAttempts to collect debt not owedDebt was paidINExplainedYes
Dec 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Dec 18, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Dec 18, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Dec 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Dec 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Dec 17, 2025Debt collectionElectronic communicationsFrequent or repeated messagesVAExplainedYes
Dec 16, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Dec 13, 2025Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Dec 13, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCOExplainedYes
Dec 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 12, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes
Dec 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Dec 9, 2025Debt collectionElectronic communicationsFrequent or repeated messagesVAExplainedYes
Dec 9, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Dec 8, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Dec 8, 2025Debt collectionAttempts to collect debt not owedDebt was paidINExplainedYes
Dec 6, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedYes
Dec 3, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Dec 2, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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