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Complaint log

FIS complaint log

The newest complaints about FIS, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Oct 22, 2026Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Oct 22, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Oct 21, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeILExplainedYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Oct 21, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Oct 21, 2026Credit reportingProblem with fraud alerts or security freezesALExplainedYes
Oct 21, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCTExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 21, 2026Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Oct 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysAZExplainedYes
Oct 20, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Oct 20, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportMOExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMNExplainedYes
Oct 20, 2026Credit reportingProblem with fraud alerts or security freezesALExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 20, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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