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Complaint log

Flagstar Bank complaint log

The newest complaints about Flagstar Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2022MortgagesStruggling to pay mortgageALExplainedYes
Nov 4, 2022MortgagesTrouble during payment processIAExplainedYes
Nov 3, 2022MortgagesTrouble during payment processNCExplainedYes
Nov 3, 2022MortgagesTrouble during payment processUTExplainedYes
Nov 3, 2022MortgagesStruggling to pay mortgageGAExplainedYes
Nov 3, 2022MortgagesTrouble during payment processILExplainedYes
Nov 2, 2022Debt collectionAttempts to collect debt not owedDebt was paidHIExplainedYes
Nov 1, 2022MortgagesStruggling to pay mortgageNYExplainedYes
Nov 1, 2022MortgagesTrouble during payment processCAExplainedYes
Nov 1, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Oct 31, 2022Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 31, 2022MortgagesStruggling to pay mortgageMIExplainedYes
Oct 28, 2022MortgagesTrouble during payment processTXExplainedYes
Oct 28, 2022MortgagesClosing on a mortgageGAExplainedYes
Oct 26, 2022MortgagesTrouble during payment processNCExplainedYes
Oct 25, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Oct 25, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Oct 25, 2022Bank accountsManaging an accountDeposits or withdrawalsMIExplainedYes
Oct 24, 2022MortgagesStruggling to pay mortgageMIExplainedYes
Oct 24, 2022MortgagesTrouble during payment processMIExplainedYes
Oct 20, 2022Bank accountsClosing an accountFees charged for closing accountMIExplainedYes
Oct 20, 2022Auto loans & leasesManaging the loan or leaseBilling problemWAExplainedYes
Oct 19, 2022MortgagesStruggling to pay mortgageAZExplainedYes
Oct 19, 2022MortgagesTrouble during payment processCTExplainedYes
Oct 18, 2022MortgagesTrouble during payment processGAExplainedYes
Oct 18, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Oct 18, 2022MortgagesStruggling to pay mortgageNJExplainedYes
Oct 17, 2022MortgagesTrouble during payment processFLExplainedYes
Oct 15, 2022MortgagesTrouble during payment processWAExplainedYes
Oct 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Oct 12, 2022MortgagesTrouble during payment processNYExplainedYes
Oct 12, 2022Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 12, 2022Credit reportingIncorrect information on your reportAccount status incorrectWAExplainedYes
Oct 12, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Oct 12, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 11, 2022MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesVIExplainedYes
Oct 11, 2022MortgagesTrouble during payment processNCExplainedYes
Oct 10, 2022MortgagesTrouble during payment processCAExplainedYes
Oct 7, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Oct 7, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Oct 6, 2022MortgagesTrouble during payment processNYExplainedYes
Oct 4, 2022MortgagesTrouble during payment processNJExplainedYes
Oct 4, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Oct 3, 2022MortgagesClosing on a mortgageFLExplainedYes
Oct 2, 2022Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Sep 30, 2022MortgagesTrouble during payment processFLExplainedYes
Sep 30, 2022Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Sep 30, 2022MortgagesTrouble during payment processOHExplainedYes
Sep 28, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Sep 28, 2022MortgagesTrouble during payment processFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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