Lender · complaint record
FlexShopper complaints
Filed under FlexShopper, Inc
Consumers have filed 173 complaints about FlexShopper since 2020, 14 of them in the last 12 months (-73% on the year before). It answered 92.9% on time and closed 14% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 173
- Last 12 months
- 14
- Answered on time
- 92.9%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- #80 of 272
Since June 2020
-73% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Apr 24, 2026
Most complained-about personal & payday lenders
FlexShopper complaints by month
The busiest month was September 2025 (13 complaints). Complaints in the last 12 months are down 73% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How FlexShopper answered all time
- Closed with monetary relief31.7%
- Closed with non-monetary relief158.7%
- Closed with explanation15589.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What FlexShopper complaints are about
Top FlexShopper problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 19
- Debt was result of identity theft 16
- Debt was paid 9
- Debt was already discharged in bankruptcy and is no longer owed 1
Where FlexShopper complaints come from
Most complaints: Florida (25), Georgia (15), New York (12), California (8), Texas (8).
FlexShopper compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | FlexShopperPayday & personal loans | - | 14 | - |
Compare side by side: FlexShopper vs SoLo Funds · FlexShopper vs AAA Auto Title Loans · FlexShopper vs Powerpay · FlexShopper vs AmeriCash
What people say about FlexShopper
All experiencesNo experiences with FlexShopper yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest FlexShopper complaints
Full logQuestions about FlexShopper
How many complaints does FlexShopper have?
FlexShopper has 173 complaints on record since June 2020, including 14 in the last 12 months and 0 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does FlexShopper respond to complaints?
Yes. FlexShopper answered 92.9% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix; 7.1% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with FlexShopper?
The most common problems are attempts to collect debt not owed (45), incorrect information on your report (16), problem when making payments (6).
Is FlexShopper legit?
FlexShopper is a real company with a public complaint record: consumers have complained about it 173 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FlexShopper legit? for the signals, red flags and how to protect yourself.
Are complaints about FlexShopper going up or down?
Down. There were 14 complaints in the last 12 months against 52 in the 12 before (-73%). See every month.
How do I file a complaint against FlexShopper?
Complain to FlexShopper in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most FlexShopper complaints come from?
Most come from Florida (25), Georgia (15), New York (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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