Complaint log
FlexShopper complaint log
The newest complaints about FlexShopper, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 31, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 20, 2025 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Mar 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 10, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 5, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 26, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Feb 19, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 25, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 22, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 30, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 20, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Dec 7, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 17, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 12, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 9, 2024 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 13, 2024 | Payday & personal loans | Struggling to pay your loan | Money back |
| Aug 12, 2024 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Aug 1, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 30, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jul 25, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 14, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 2, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Jun 19, 2024 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 5, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 31, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 27, 2024 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Apr 4, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 27, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 21, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 7, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 21, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Feb 19, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 4, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 3, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 14, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 2, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 3, 2023 | Credit cards | Fees or interestProblem with fees | Explained |
| Nov 3, 2023 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 4, 2023 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 14, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 31, 2023 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Aug 21, 2023 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 5, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works