Complaint log
FlexShopper complaint log
The newest complaints about FlexShopper, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 17, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Fixed |
| Apr 6, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 28, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 20, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 19, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Feb 20, 2023 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Fixed |
| Feb 16, 2023 | Payday & personal loans | Problem when making payments | Fixed |
| Feb 15, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 27, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Fixed |
| Jan 9, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 8, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 31, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Fixed |
| Dec 18, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 29, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 20, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 18, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 9, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 1, 2022 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Aug 31, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Fixed |
| Jun 2, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 1, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Apr 28, 2022 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Fixed |
| Mar 30, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 29, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 25, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Mar 24, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 9, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 23, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Feb 20, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 12, 2022 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Fixed |
| Feb 5, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Jan 28, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Nov 18, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 5, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 12, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 6, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Oct 1, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 7, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 30, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 28, 2021 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 5, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 20, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 20, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 17, 2021 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Jun 16, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works