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Debt collector · complaint record

Friendly Finance complaints

Consumers have filed 53 complaints about Friendly Finance since 2014, 2 of them in the last 12 months. It answered 0% on time and closed 2% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
53

Since January 2014

Last 12 months
2

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
2%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 21, 2026

Rank
#1,275 of 1,963

Most complained-about debt collectors

Friendly Finance complaints by month

The busiest month was July 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Friendly Finance answered all time

  • Closed with non-monetary relief11.9%
  • Closed with explanation5094.3%
  • Untimely response23.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Friendly Finance complaints are about

Top Friendly Finance problems

Inside "Managing the loan or lease"

  • Billing problem 4
  • Loan sold or transferred to another company 1
  • Problem with the interest rate 1

Where Friendly Finance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Maryland (14), Ohio (10), Georgia (6), Virginia (5), Michigan (4).

Friendly Finance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Friendly FinanceDebt collection-2new0%2%-

Compare side by side: Friendly Finance vs Green Square · Friendly Finance vs EMoneyUSA · Friendly Finance vs Mullooly Jeffrey Rooney & Flynn · Friendly Finance vs Credit World Services

What people say about Friendly Finance

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Latest Friendly Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDNo timely replyNo
May 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDNo timely replyNo
Aug 28, 2025Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Jul 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Apr 11, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 8, 2025Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyMDExplainedYes
Jan 27, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateINExplainedYes
Jan 2, 2025Credit reportingProblem with fraud alerts or security freezesLAExplainedYes
Sep 16, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedILExplainedYes
Nov 24, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtVAExplainedYes
Nov 23, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Nov 17, 2023Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes

Questions about Friendly Finance

How many complaints does Friendly Finance have?

Friendly Finance has 53 complaints on record since January 2014, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Friendly Finance respond to complaints?

Yes. Friendly Finance answered 0% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Friendly Finance?
Is Friendly Finance legit?

Friendly Finance is a real company with a public complaint record: consumers have complained about it 53 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Friendly Finance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Friendly Finance?

Complain to Friendly Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Friendly Finance complaints come from?

Most come from Maryland (14), Ohio (10), Georgia (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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