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Complaint log

GreenSky complaint log

The newest complaints about GreenSky, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 28, 2022Payday & personal loansProblem when making paymentsOHExplainedYes
Jan 26, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 25, 2022Payday & personal loansGetting the loanCAExplainedYes
Jan 21, 2022Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jan 20, 2022Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Jan 19, 2022Payday & personal loansProblem when making paymentsFLExplainedYes
Jan 14, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Jan 12, 2022Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Dec 30, 2021Payday & personal loansCharged fees or interest you didn't expectINExplainedYes
Dec 29, 2021Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Dec 28, 2021Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Dec 24, 2021Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Dec 14, 2021Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Dec 10, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Dec 9, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Dec 8, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Dec 8, 2021Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Dec 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedNo
Nov 30, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTExplainedYes
Nov 15, 2021Payday & personal loansGetting a line of creditMAExplainedYes
Nov 10, 2021Payday & personal loansGetting a line of creditFLExplainedYes
Nov 5, 2021Payday & personal loansGetting a line of creditNYExplainedYes
Nov 3, 2021Payday & personal loansProblem with additional add-on products or servicesMNExplainedYes
Nov 2, 2021Payday & personal loansProblem with cash advanceWIExplainedYes
Nov 2, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 27, 2021Payday & personal loansProblem when making paymentsSCExplainedYes
Oct 27, 2021Payday & personal loansStruggling to pay your loanVAExplainedYes
Oct 26, 2021Payday & personal loansGetting a line of creditNYExplainedYes
Oct 25, 2021Payday & personal loansProblem with additional add-on products or servicesALExplainedYes
Oct 19, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Oct 17, 2021Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Oct 15, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIExplainedYes
Oct 15, 2021Payday & personal loansCharged fees or interest you didn't expectCOExplainedYes
Oct 14, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Oct 13, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 12, 2021Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Oct 5, 2021Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Oct 5, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysORExplainedYes
Sep 30, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedNo
Sep 28, 2021Payday & personal loansGetting the loanTXExplainedYes
Sep 27, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Sep 23, 2021Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 21, 2021Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 20, 2021Payday & personal loansProblem with additional add-on products or servicesALExplainedYes
Sep 14, 2021Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Sep 14, 2021Debt relief & credit repairProblem with customer serviceNVExplainedYes
Sep 11, 2021Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedNo
Sep 10, 2021Payday & personal loansProblem when making paymentsCAExplainedYes
Sep 8, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Sep 7, 2021Debt relief & credit repairFraud or scamNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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