Harborone Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Harborone Mortgage | 1 | new | 100% | 0% | 27 |
Every mortgage company ranked
Latest Harborone Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 11, 2025 | Mortgages | Trouble during payment processPayment process | MA | Explained | Yes |
| Jul 10, 2025 | Mortgages | Struggling to pay mortgageForeclosure | VT | Explained | Yes |
| Jun 16, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | CT | Explained | Yes |
| Feb 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| Dec 6, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NH | Explained | Yes |
| Dec 2, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NH | Explained | Yes |
| Sep 17, 2021 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
| Jul 1, 2021 | Mortgages | Trouble during payment process | VT | Explained | Yes |
| Jan 25, 2021 | Mortgages | Trouble during payment process | ME | Explained | Yes |
| Sep 21, 2020 | Mortgages | Trouble during payment process | NH | Explained | Yes |
| Jul 24, 2020 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Jun 19, 2020 | Mortgages | Trouble during payment process | NH | Explained | Yes |
| Jul 10, 2019 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Jan 15, 2019 | Mortgages | Trouble during payment process | ME | Explained | Yes |
| Jan 7, 2019 | Mortgages | Trouble during payment process | NH | Explained | Yes |
| Dec 5, 2018 | Mortgages | Trouble during payment process | VT | Money back | Yes |
| Aug 9, 2018 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Jun 19, 2018 | Mortgages | Trouble during payment process | NH | Explained | Yes |
| Apr 2, 2018 | Mortgages | Trouble during payment process | AK | Explained | Yes |
| Oct 31, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NH | Explained | Yes |
| Jan 12, 2017 | Mortgages | Loan servicing, payments, escrow account | ME | Explained | Yes |
| Dec 13, 2016 | Mortgages | Loan servicing, payments, escrow account | RI | Explained | Yes |
| May 12, 2016 | Mortgages | Loan servicing, payments, escrow account | CT | Money back | Yes |
| Feb 18, 2016 | Mortgages | Loan servicing, payments, escrow account | NH | Money back | Yes |
| May 8, 2015 | Mortgages | Application, originator, mortgage broker | MA | Explained | Yes |
| May 20, 2014 | Mortgages | Credit decision / Underwriting | MA | Explained | Yes |
| Apr 7, 2014 | Mortgages | Application, originator, mortgage broker | MA | Money back | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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