Auto lender · complaint record
Helm Associates complaints
Consumers have filed 36 complaints about Helm Associates since 2014, 2 of them in the last 12 months. It answered 0% on time and closed 12% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 36
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 12%
- Last 30 days
- 0
- Rank
- #103 of 193
Since July 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Mar 31, 2026
Most complained-about auto lenders
Helm Associates complaints by month
The busiest month was August 2021 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Helm Associates answered all time
- Closed with monetary relief12.8%
- Closed with non-monetary relief38.3%
- Closed with explanation3083.3%
- Untimely response25.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Helm Associates complaints are about
Top Helm Associates problems
Inside "Incorrect information on your report"
- Account information incorrect 5
- Account status incorrect 4
- Information belongs to someone else 3
- Information is missing that should be on the report 1
Where Helm Associates complaints come from
Most complaints: Pennsylvania (27), New Jersey (4), Delaware (2), Nevada (1), Georgia (1).
Helm Associates compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Helm AssociatesAuto loans & leases | - | 2 | - |
Compare side by side: Helm Associates vs The Savings Group · Helm Associates vs AC AutoPay LLC, Denver, CO Branch · Helm Associates vs CARS Acquisition · Helm Associates vs EA Holdings
What people say about Helm Associates
All experiencesNo experiences with Helm Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Helm Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
| Jan 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Apr 22, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Feb 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 11, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 21, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 13, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 27, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 20, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 12, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Feb 23, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 16, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Helm Associates
How many complaints does Helm Associates have?
Helm Associates has 36 complaints on record since July 2014, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Helm Associates respond to complaints?
Yes. Helm Associates answered 0% of its complaints on time (within 15 days) and closed 12% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Helm Associates?
The most common problems are attempts to collect debt not owed (3), problems at the end of the loan or lease (2), incorrect information on your report (13).
Is Helm Associates legit?
Helm Associates is a real company with a public complaint record: consumers have complained about it 36 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Helm Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Helm Associates?
Complain to Helm Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Helm Associates complaints come from?
Most come from Pennsylvania (27), New Jersey (4), Delaware (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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