Mortgages
Hometap Equity Partners mortgages complaints
Consumers have filed 29 complaints about Hometap Equity Partners's mortgages, 14 in the last 12 months. Hometap Equity Partners answered 92.9% on time and closed 0% with relief. See the whole Hometap Equity Partners record.
Hometap Equity Partners against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Hometap Equity Partners | 14 | 92.9% | 0% |
Latest Hometap Equity Partners mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Sep 17, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Aug 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jul 1, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jun 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jun 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 2, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Apr 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Apr 21, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Mar 15, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jan 17, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Dec 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Nov 25, 2025 | Mortgages | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Oct 28, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 8, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
| Oct 7, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 19, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 25, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| May 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| May 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| May 7, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 19, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Mar 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Fixed |
| May 20, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Nov 20, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Apr 15, 2022 | Mortgages | Closing on a mortgage | Fixed |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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