Mortgages
HomeTown Lenders mortgages complaints
Consumers have filed 32 complaints about HomeTown Lenders's mortgages. See the whole HomeTown Lenders record.
HomeTown Lenders against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | HomeTown Lenders | 0 | - | - |
Latest HomeTown Lenders mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2024 | Mortgages | Trouble during payment processPayment process | No timely reply |
| Jul 1, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Nov 21, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 16, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Nov 15, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 15, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 9, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Money back |
| Nov 2, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 23, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 4, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 7, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 24, 2023 | Mortgages | Closing on a mortgage | Explained |
| Jul 17, 2023 | Mortgages | Closing on a mortgage | Explained |
| Mar 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Aug 5, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 17, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Dec 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 29, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 23, 2020 | Mortgages | Closing on a mortgage | Explained |
| Aug 6, 2019 | Mortgages | Closing on a mortgage | Fixed |
| Mar 12, 2019 | Mortgages | Closing on a mortgage | Fixed |
| Sep 5, 2017 | Mortgages | Closing on a mortgage | Money back |
| Mar 10, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 16, 2015 | Mortgages | Settlement process and costs | Explained |
| Feb 8, 2015 | Mortgages | Credit decision / Underwriting | Fixed |
| Aug 13, 2014 | Mortgages | Settlement process and costs | Explained |
| Aug 7, 2014 | Mortgages | Settlement process and costs | Explained |
| Apr 4, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 17, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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