Payment company · complaint record
IDT Telecom complaints
Filed under IDT Telecom, Inc
Consumers have filed 29 complaints about IDT Telecom since 2024, 14 of them in the last 12 months (+17% on the year before). It answered 100% on time and closed 14% with relief for the customer. The most common problem is fraud or scam. It is the 25th most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 14
- Answered on time
- 100%
- Closed with relief
- 14%
- Last 30 days
- 1
- Rank
- #25 of 72
Since May 2024
+17% vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Oct 18, 2026
Most complained-about payment apps & money transfer services
IDT Telecom complaints by month
The busiest month was May 2025 (3 complaints). Complaints in the last 12 months are up 17% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How IDT Telecom answered all time
- Closed with monetary relief26.9%
- Closed with explanation2793.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What IDT Telecom complaints are about
Top IDT Telecom problems
Where IDT Telecom complaints come from
Most complaints: Texas (6), Illinois (3), New York (3), Alabama (2), Florida (2).
IDT Telecom compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | IDT TelecomMoney transfers & apps | - | 14 | - |
Compare side by side: IDT Telecom vs Ria Envia · IDT Telecom vs Bill.Com · IDT Telecom vs Global Tel*Link · IDT Telecom vs Airtm
What people say about IDT Telecom
All experiencesNo experiences with IDT Telecom yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest IDT Telecom complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 18, 2026 | Money transfers & apps | Other service problem | Money back |
| Sep 21, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Sep 2, 2026 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Aug 24, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jun 17, 2026 | Money transfers & apps | Fraud or scam | Explained |
| May 30, 2026 | Money transfers & apps | Other transaction problem | Explained |
| May 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 22, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Apr 2, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Feb 27, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Feb 25, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Feb 9, 2026 | Money transfers & apps | Other transaction problem | Explained |
Questions about IDT Telecom
How many complaints does IDT Telecom have?
IDT Telecom has 29 complaints on record since May 2024, including 14 in the last 12 months and 1 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does IDT Telecom respond to complaints?
Yes. IDT Telecom answered 100% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix; 14.3% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with IDT Telecom?
The most common problems are fraud or scam (6), other transaction problem (11), unexpected or other fees (3).
Is IDT Telecom legit?
IDT Telecom is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is IDT Telecom legit? for the signals, red flags and how to protect yourself.
Are complaints about IDT Telecom going up or down?
Up. There were 14 complaints in the last 12 months against 12 in the 12 before (+17%). See every month.
How do I file a complaint against IDT Telecom?
Complain to IDT Telecom in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most IDT Telecom complaints come from?
Most come from Texas (6), Illinois (3), New York (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about IDT Telecom
No comments yet. Start the conversation - questions are welcome too.