Mortgage company · complaint record
Imperium Lending complaints
Filed under Imperium Lending, LLC
Consumers have filed 23 complaints about Imperium Lending since 2024, 14 of them in the last 12 months. It answered 92.9% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 23
- Last 12 months
- 14
- Answered on time
- 92.9%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #108 of 595
Since February 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 29, 2026
Most complained-about mortgage lenders & servicers
Imperium Lending complaints by month
The busiest month was January 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Imperium Lending answered all time
- Closed with explanation23100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Imperium Lending complaints are about
Top Imperium Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 5
- Trying to communicate with the company to fix an issue with the application process 2
- Changes in loan terms during the application process 2
- Application denials 2
- Loan estimate or other related disclosures 1
Where Imperium Lending complaints come from
Most complaints: Alabama (2), Oklahoma (2), Washington (2), Ohio (2), California (2).
Imperium Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Imperium LendingMortgages | - | 14 | - |
Compare side by side: Imperium Lending vs Midwest Loan Services · Imperium Lending vs Truhome Solutions · Imperium Lending vs NEXA Mortgage · Imperium Lending vs Hilltop
What people say about Imperium Lending
All experiencesNo experiences with Imperium Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Imperium Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 24, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jul 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Mar 14, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Feb 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jan 28, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Jan 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Jan 2, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
Questions about Imperium Lending
How many complaints does Imperium Lending have?
Imperium Lending has 23 complaints on record since February 2024, including 14 in the last 12 months and 1 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does Imperium Lending respond to complaints?
Yes. Imperium Lending answered 92.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Imperium Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (12), closing on a mortgage (7), incorrect information on your report (1).
Is Imperium Lending legit?
Imperium Lending is a real company with a public complaint record: consumers have complained about it 23 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Imperium Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Imperium Lending?
Complain to Imperium Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Imperium Lending complaints come from?
Most come from Alabama (2), Oklahoma (2), Washington (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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