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Complaint log

Independent Savings Plan complaint log

The newest complaints about Independent Savings Plan, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 31, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 15, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Aug 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 29, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
May 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
May 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Apr 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Apr 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Mar 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Mar 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Mar 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jan 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Nov 26, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Nov 24, 2025Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Nov 14, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Feb 13, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 29, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 8, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Mar 26, 2024Payday & personal loansStruggling to pay your loanFLExplainedYes
Mar 17, 2024Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Mar 7, 2024Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Feb 25, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Feb 8, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 12, 2023Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopFLFixedYes
Aug 11, 2023Credit reportingIncorrect information on your reportAccount status incorrectVAFixedYes
Apr 12, 2023Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLFixedYes
Apr 8, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHFixedYes
Sep 1, 2022Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes
May 10, 2022Payday & personal loansProblem with additional add-on products or servicesFLFixedYes
Apr 30, 2022Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Nov 22, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysLAExplainedYes
Sep 17, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
May 20, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
May 13, 2021Credit reportingImproper use of your reportReport provided to employer without your written authorizationFLExplainedYes
Dec 11, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Apr 7, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Dec 6, 2019Payday & personal loansProblem with additional add-on products or servicesVAFixedYes
Sep 12, 2018Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jun 20, 2017Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLFixedYes
Jun 15, 2017Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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