Mortgage company · complaint record
International City Mortgage complaints
Consumers have filed 19 complaints about International City Mortgage since 2012, none in the last 12 months. It answered 100% on time and closed 16% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 16%
- Last 30 days
- 0
- Rank
- -
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 15, 2023
International City Mortgage complaints by month
The busiest month was November 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How International City Mortgage answered all time
- Closed with monetary relief315.8%
- Closed with explanation1578.9%
- Closed15.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What International City Mortgage complaints are about
Top International City Mortgage problems
Where International City Mortgage complaints come from
Most complaints: California (11), Texas (3), Nevada (2), VI, Hawaii (1).
International City Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | International City MortgageMortgages | - | 0 | - |
Compare side by side: International City Mortgage vs Midwest Loan Services · International City Mortgage vs Truhome Solutions · International City Mortgage vs NEXA Mortgage · International City Mortgage vs Hilltop
What people say about International City Mortgage
All experiencesNo experiences with International City Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest International City Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 19, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Feb 18, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Feb 4, 2017 | Mortgages | Credit decision / Underwriting | Money back |
| Nov 2, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jun 17, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jan 13, 2016 | Mortgages | Settlement process and costs | Explained |
| Dec 22, 2015 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Nov 29, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 21, 2015 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Aug 24, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about International City Mortgage
How many complaints does International City Mortgage have?
International City Mortgage has 19 complaints on record since August 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does International City Mortgage respond to complaints?
Yes. International City Mortgage answered 100% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with International City Mortgage?
The most common problems are loan servicing, payments, escrow account (9), application, originator, mortgage broker (3), credit decision / Underwriting (2).
Is International City Mortgage legit?
International City Mortgage is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is International City Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against International City Mortgage?
Complain to International City Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most International City Mortgage complaints come from?
Most come from California (11), Texas (3), Nevada (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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