Mortgage company · complaint record
Kentucky Housing complaints
Filed under Kentucky Housing Corporation
Consumers have filed 66 complaints about Kentucky Housing since 2014, 14 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 66
- Last 12 months
- 14
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #108 of 595
Since December 2014
0% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 24, 2026
Most complained-about mortgage lenders & servicers
Kentucky Housing complaints by month
The busiest month was August 2026 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Kentucky Housing answered all time
- Closed with monetary relief11.5%
- Closed with non-monetary relief23%
- Closed with explanation6395.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Kentucky Housing complaints are about
Top Kentucky Housing problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 5
- Payment process 4
- Trying to communicate with the company to fix an issue while managing or servicing your loan 2
- Fees charged 1
- Loan sold or transferred to another company 1
- Paying off the loan 1
Kentucky Housing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Kentucky HousingMortgages | - | 14 | - |
Compare side by side: Kentucky Housing vs Midwest Loan Services · Kentucky Housing vs Truhome Solutions · Kentucky Housing vs NEXA Mortgage · Kentucky Housing vs Hilltop
What people say about Kentucky Housing
All experiencesNo experiences with Kentucky Housing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Kentucky Housing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 24, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 28, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 26, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 24, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 2, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Mar 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Feb 19, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 12, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Questions about Kentucky Housing
How many complaints does Kentucky Housing have?
Kentucky Housing has 66 complaints on record since December 2014, including 14 in the last 12 months and 0 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does Kentucky Housing respond to complaints?
Yes. Kentucky Housing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Kentucky Housing?
The most common problems are struggling to pay mortgage (18), trouble during payment process (21), incorrect information on your report (10).
Is Kentucky Housing legit?
Kentucky Housing is a real company with a public complaint record: consumers have complained about it 66 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Kentucky Housing legit? for the signals, red flags and how to protect yourself.
Are complaints about Kentucky Housing going up or down?
Roughly level. There were 14 complaints in the last 12 months against 14 in the 12 before (0%). See every month.
How do I file a complaint against Kentucky Housing?
Complain to Kentucky Housing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Kentucky Housing complaints come from?
Most come from Kentucky (63), Illinois (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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