Mortgage company · complaint record
Ladera Lending complaints
Filed under Ladera Lending, Inc
Consumers have filed 21 complaints about Ladera Lending since 2013, none in the last 12 months. It answered 42.9% on time and closed 44% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 21
- Last 12 months
- 0
- Answered on time
- 42.9%
- Closed with relief
- 44%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 6, 2025
Ladera Lending complaints by month
The busiest month was November 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ladera Lending answered all time
- Closed with monetary relief29.5%
- Closed with non-monetary relief628.6%
- Closed with explanation1047.6%
- Untimely response314.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ladera Lending complaints are about
Top Ladera Lending problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 4
- Reporting company used your report improperly 2
Where Ladera Lending complaints come from
Most complaints: California (12), Washington (3), New Jersey (2), South Carolina (1), Virginia (1).
Ladera Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Ladera LendingMortgages | - | 0 | - |
Compare side by side: Ladera Lending vs Midwest Loan Services · Ladera Lending vs Truhome Solutions · Ladera Lending vs NEXA Mortgage · Ladera Lending vs Hilltop
What people say about Ladera Lending
All experiencesNo experiences with Ladera Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ladera Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 6, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Nov 12, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 5, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 27, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| May 4, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jan 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Dec 8, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jun 10, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 13, 2020 | Mortgages | Improper use of your reportReporting company used your report improperly | Fixed |
| May 19, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
Questions about Ladera Lending
How many complaints does Ladera Lending have?
Ladera Lending has 21 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Ladera Lending respond to complaints?
Yes. Ladera Lending answered 42.9% of its complaints on time (within 15 days) and closed 44% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ladera Lending?
The most common problems are improper use of your report (6), applying for a mortgage or refinancing an existing mortgage (5), closing on a mortgage (4).
Is Ladera Lending legit?
Ladera Lending is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ladera Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ladera Lending?
Complain to Ladera Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ladera Lending complaints come from?
Most come from California (12), Washington (3), New Jersey (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Ladera Lending
No comments yet. Start the conversation - questions are welcome too.