Lender · complaint record
LendUp Loans complaints
Filed under LendUp Loans LLC
Consumers have filed 198 complaints about LendUp Loans since 2014, none in the last 12 months. It answered 97.5% on time and closed 8% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 198
- Last 12 months
- 0
- Answered on time
- 97.5%
- Closed with relief
- 8%
- Last 30 days
- 0
- Rank
- -
Since August 2014
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: May 3, 2022
LendUp Loans complaints by month
The busiest month was February 2018 (10 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How LendUp Loans answered all time
- Closed with monetary relief73.5%
- Closed with non-monetary relief94.5%
- Closed with explanation17990.4%
- Closed10.5%
- Untimely response21%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What LendUp Loans complaints are about
Top LendUp Loans problems
Inside "Incorrect information on your report"
- Information belongs to someone else 12
- Account status incorrect 11
- Account information incorrect 7
- Old information reappears or never goes away 3
- Information is missing that should be on the report 2
Where LendUp Loans complaints come from
Most complaints: California (65), Texas (30), Missouri (10), Tennessee (9), Utah (8).
LendUp Loans compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | LendUp LoansPayday & personal loans | - | 0 | - |
Compare side by side: LendUp Loans vs SoLo Funds · LendUp Loans vs AAA Auto Title Loans · LendUp Loans vs Powerpay · LendUp Loans vs AmeriCash
What people say about LendUp Loans
All experiencesNo experiences with LendUp Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest LendUp Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 3, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| May 3, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Feb 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 28, 2021 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 25, 2021 | Payday & personal loans | Struggling to pay your loan | Explained |
| Nov 12, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 4, 2021 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Oct 17, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 14, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 8, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 27, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 19, 2021 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
Questions about LendUp Loans
How many complaints does LendUp Loans have?
LendUp Loans has 198 complaints on record since August 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does LendUp Loans respond to complaints?
Yes. LendUp Loans answered 97.5% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with LendUp Loans?
The most common problems are incorrect information on your report (35), improper use of your report (21), problem when making payments (14).
Is LendUp Loans legit?
LendUp Loans is a real company with a public complaint record: consumers have complained about it 198 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LendUp Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against LendUp Loans?
Complain to LendUp Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most LendUp Loans complaints come from?
Most come from California (65), Texas (30), Missouri (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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