Bank · complaint record
Live Oak Bancshares complaints
Filed under LIVE OAK BANCSHARES, INC.
Consumers have filed 41 complaints about Live Oak Bancshares since 2024, 18 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 41
- Last 12 months
- 18
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #116 of 188
Since May 2024
0% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Sep 15, 2026
Most complained-about banks & credit unions
Live Oak Bancshares complaints by month
The busiest month was November 2025 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Live Oak Bancshares answered all time
- Closed with explanation41100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Live Oak Bancshares complaints are about
Top Live Oak Bancshares problems
Inside "Managing an account"
- Funds not handled or disbursed as instructed 5
- Deposits and withdrawals 4
- Fee problem 3
- Banking errors 2
- Problem accessing account 2
- Problem making or receiving payments 1
Where Live Oak Bancshares complaints come from
Most complaints: Arizona (5), California (5), New York (4), Virginia (4), South Carolina (3).
Live Oak Bancshares compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Live Oak BancsharesBank accounts | - | 18 | - |
Compare side by side: Live Oak Bancshares vs Bancfirst · Live Oak Bancshares vs Banner · Live Oak Bancshares vs Customers Bancorp · Live Oak Bancshares vs RBC Bank
What people say about Live Oak Bancshares
All experiencesNo experiences with Live Oak Bancshares yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Live Oak Bancshares complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 10, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Aug 26, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jul 14, 2026 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Jun 4, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Apr 17, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Mar 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 5, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Mar 4, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Feb 7, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 22, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
Questions about Live Oak Bancshares
How many complaints does Live Oak Bancshares have?
Live Oak Bancshares has 41 complaints on record since May 2024, including 18 in the last 12 months and 0 in the last 30 days. That makes it number 1,136 of every company by complaints this year.
Does Live Oak Bancshares respond to complaints?
Yes. Live Oak Bancshares answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Live Oak Bancshares?
The most common problems are managing an account (17), opening an account (10), closing an account (4).
Is Live Oak Bancshares legit?
Live Oak Bancshares is a real company with a public complaint record: consumers have complained about it 41 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Live Oak Bancshares legit? for the signals, red flags and how to protect yourself.
Are complaints about Live Oak Bancshares going up or down?
Roughly level. There were 18 complaints in the last 12 months against 18 in the 12 before (0%). See every month.
How do I file a complaint against Live Oak Bancshares?
Complain to Live Oak Bancshares in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Live Oak Bancshares complaints come from?
Most come from Arizona (5), California (5), New York (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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