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Lender · complaint record

Lucent Cash complaints

Consumers have filed 21 complaints about Lucent Cash since 2025, 11 of them in the last 12 months (+10% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
21

Since May 2025

Last 12 months
11

+10% vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
0

Newest: Sep 28, 2026

Rank
#90 of 272

Most complained-about personal & payday lenders

Lucent Cash complaints by month

The busiest month was September 2025 (4 complaints). Complaints in the last 12 months are up 10% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Lucent Cash answered all time

  • Closed with explanation21100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Lucent Cash complaints are about

  • Payday & personal loans1781%
  • Debt collection314%
  • Credit reporting15%

Top Lucent Cash problems

Where Lucent Cash complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (5), Florida (2), Ohio (2), Missouri (2), Georgia (2).

Lucent Cash compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8Lucent CashPayday & personal loans-11+10%100%0%-

Compare side by side: Lucent Cash vs SoLo Funds · Lucent Cash vs AAA Auto Title Loans · Lucent Cash vs Powerpay · Lucent Cash vs AmeriCash

What people say about Lucent Cash

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Latest Lucent Cash complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026Payday & personal loansConfusing or misleading advertising or marketingGAExplainedYes
Sep 9, 2026Payday & personal loansCharged fees or interest you didn't expectIAExplainedYes
Aug 14, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Jul 25, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
May 8, 2026Payday & personal loansGetting the loanWAExplainedYes
Apr 3, 2026Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Feb 5, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jan 7, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Dec 22, 2025Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Dec 4, 2025Payday & personal loansStruggling to pay your loanFLExplainedYes
Nov 20, 2025Debt collectionElectronic communicationsFrequent or repeated messagesCAExplainedYes
Nov 11, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes

Questions about Lucent Cash

How many complaints does Lucent Cash have?

Lucent Cash has 21 complaints on record since May 2025, including 11 in the last 12 months and 0 in the last 30 days. That makes it number 1,392 of every company by complaints this year.

Does Lucent Cash respond to complaints?

Yes. Lucent Cash answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Lucent Cash?
Is Lucent Cash legit?

Lucent Cash is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Lucent Cash legit? for the signals, red flags and how to protect yourself.

Are complaints about Lucent Cash going up or down?

Up. There were 11 complaints in the last 12 months against 10 in the 12 before (+10%). See every month.

How do I file a complaint against Lucent Cash?

Complain to Lucent Cash in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Lucent Cash complaints come from?

Most come from California (5), Florida (2), Ohio (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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