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McLean Mortgage complaints

Consumers have filed 24 complaints about McLean Mortgage since 2015, none in the last 12 months. It answered 91.7% on time and closed 4% with relief for the customer. The most common problem is trouble during payment process.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
24

Since April 2015

Last 12 months
0

new vs the year before

Answered on time
91.7%

Industry: 96%

Closed with relief
4%

Typical mortgage company: 5%

Last 30 days
0

Newest: Oct 14, 2025

Rank
-

McLean Mortgage complaints by month

The busiest month was July 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How McLean Mortgage answered all time

  • Closed with monetary relief14.2%
  • Closed with explanation2395.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What McLean Mortgage complaints are about

  • Mortgages2292%
  • Credit reporting14%
  • Debt collection14%

Top McLean Mortgage problems

Where McLean Mortgage complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Virginia (16), Maryland (2), North Carolina (2), South Carolina (1), District of Columbia (1).

McLean Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8McLean MortgageMortgages-0new91.7%4%-

Compare side by side: McLean Mortgage vs Midwest Loan Services · McLean Mortgage vs Truhome Solutions · McLean Mortgage vs NEXA Mortgage · McLean Mortgage vs Hilltop

What people say about McLean Mortgage

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Latest McLean Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Jan 22, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNCExplainedYes
Feb 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Feb 14, 2023MortgagesClosing on a mortgageVAExplainedYes
Nov 5, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Sep 21, 2022MortgagesTrouble during payment processVAExplainedYes
Sep 15, 2022MortgagesTrouble during payment processVAExplainedYes
Aug 26, 2022MortgagesTrouble during payment processVAExplainedYes
Aug 10, 2022MortgagesTrouble during payment processVAExplainedYes
Feb 22, 2022Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Feb 9, 2022MortgagesTrouble during payment processVAExplainedYes
Apr 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAMoney backYes

Questions about McLean Mortgage

How many complaints does McLean Mortgage have?

McLean Mortgage has 24 complaints on record since April 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does McLean Mortgage respond to complaints?

Yes. McLean Mortgage answered 91.7% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with McLean Mortgage?
Is McLean Mortgage legit?

McLean Mortgage is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is McLean Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against McLean Mortgage?

Complain to McLean Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most McLean Mortgage complaints come from?

Most come from Virginia (16), Maryland (2), North Carolina (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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