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Debt collector · complaint record

Merchants Credit complaints

Consumers have filed 156 complaints about Merchants Credit since 2013, 3 of them in the last 12 months (-75% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
156

Since October 2013

Last 12 months
3

-75% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Nov 8, 2026

Rank
#1,125 of 1,963

Most complained-about debt collectors

Merchants Credit complaints by month

The busiest month was July 2014 (5 complaints). Complaints in the last 12 months are down 75% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Merchants Credit answered all time

  • Closed with non-monetary relief31.9%
  • Closed with explanation15398.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Merchants Credit complaints are about

Top Merchants Credit problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 16
  • Debt was paid 11
  • Debt was result of identity theft 2
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where Merchants Credit complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Washington (112), California (10), Oregon (8), Florida (4), Illinois (4).

Merchants Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Merchants CreditDebt collection-3-75%100%0%-

Compare side by side: Merchants Credit vs Green Square · Merchants Credit vs EMoneyUSA · Merchants Credit vs Mullooly Jeffrey Rooney & Flynn · Merchants Credit vs Credit World Services

What people say about Merchants Credit

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Latest Merchants Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtWAExplainedYes
Sep 2, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWAExplainedYes
Apr 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtWAExplainedYes
Nov 12, 2025Debt collectionCommunication tacticsCalled before 8am or after 9pmORExplainedYes
Nov 9, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesNCExplainedYes
Jul 9, 2025Debt collectionCommunication tacticsFrequent or repeated callsWAExplainedYes
Jul 1, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeWAExplainedYes
May 1, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageAZExplainedYes
Apr 21, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAExplainedYes
Mar 14, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Feb 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Jan 9, 2025Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes

Questions about Merchants Credit

How many complaints does Merchants Credit have?

Merchants Credit has 156 complaints on record since October 2013, including 3 in the last 12 months and 1 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Merchants Credit respond to complaints?

Yes. Merchants Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Merchants Credit?
Is Merchants Credit legit?

Merchants Credit is a real company with a public complaint record: consumers have complained about it 156 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Merchants Credit legit? for the signals, red flags and how to protect yourself.

Are complaints about Merchants Credit going up or down?

Down. There were 3 complaints in the last 12 months against 12 in the 12 before (-75%). See every month.

How do I file a complaint against Merchants Credit?

Complain to Merchants Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Merchants Credit complaints come from?

Most come from Washington (112), California (10), Oregon (8). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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