Credit bureau · complaint record
MoneyLion complaints
Filed under MoneyLion Inc.
Consumers have filed 4,172 complaints about MoneyLion since 2016, 1,091 of them in the last 12 months (+35% on the year before). It answered 99.2% on time and closed 1% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 26th most complained-about of 566 credit bureaus & report companies this year.
Weak response record. How it works
- Complaints on record
- 4,172
- Last 12 months
- 1,091
- Answered on time
- 99.2%
- Closed with relief
- 1%
- Last 30 days
- 50
- Rank
- #26 of 566
Since July 2016
+35% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 2, 2026
Most complained-about credit bureaus & report companies
MoneyLion complaints by month
The busiest month was September 2026 (110 complaints). Complaints in the last 12 months are up 35% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How MoneyLion answered last 12 months
- Closed with monetary relief60.5%
- Closed with non-monetary relief20.2%
- Closed with explanation1,08299.2%
- In progress10.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time41/4599.2% on time
- Relief for customers0/400.7% closed with relief
- Complaint trend6/15+35% vs last year
What MoneyLion complaints are about
Top MoneyLion problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 315
- Account information incorrect 300
- Account status incorrect 287
- Old information reappears or never goes away 25
- Information is missing that should be on the report 9
- Personal information incorrect 8
Where MoneyLion complaints come from
Most complaints: California (456), Texas (447), Florida (396), Georgia (303), New York (223).
MoneyLion compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | UpstartCredit reporting | 52 | 1,485 | C |
| 2 | National Consumer Telecom & Utilities ExchangeCredit reporting | 45 | 1,374 | D |
| 3 | Central ResearchCredit reporting | 45 | 1,193 | D |
| 4 | MoneyLionCredit reporting | 47 | 1,091 | D |
| 5 | CarMaxCredit reporting | 54 | 1,004 | C |
| 6 | Consumer Portfolio ServicesCredit reporting | 54 | 983 | C |
| 7 | PenFed Credit UnionCredit reporting | 66 | 876 | B |
| 8 | CheckrCredit reporting | 44 | 844 | D |
Compare side by side: MoneyLion vs Upstart · MoneyLion vs National Consumer Telecom & Utilities Exchange · MoneyLion vs Central Research · MoneyLion vs CarMax
What people say about MoneyLion
All experiencesNo experiences with MoneyLion yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest MoneyLion complaints
Full logQuestions about MoneyLion
How many complaints does MoneyLion have?
MoneyLion has 4,172 complaints on record since July 2016, including 1,091 in the last 12 months and 50 in the last 30 days. That makes it number 120 of every company by complaints this year.
Does MoneyLion respond to complaints?
Yes. MoneyLion answered 99.2% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix; 0.6% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 47/100 (grade D).
What do people complain about most with MoneyLion?
The most common problems are incorrect information on your report (951), managing an account (473), took or threatened to take negative or legal action (164).
Is MoneyLion legit?
MoneyLion is a real company with a public complaint record: consumers have complained about it 4,172 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MoneyLion legit? for the signals, red flags and how to protect yourself.
Are complaints about MoneyLion going up or down?
Up. There were 1,091 complaints in the last 12 months against 806 in the 12 before (+35%). See every month.
How do I file a complaint against MoneyLion?
Complain to MoneyLion in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most MoneyLion complaints come from?
Most come from California (456), Texas (447), Florida (396). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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