Mortgage company · complaint record
Mortgage Center, LC complaints
Consumers have filed 41 complaints about Mortgage Center, LC since 2012, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 41
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #216 of 595
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 27, 2026
Most complained-about mortgage lenders & servicers
Mortgage Center, LC complaints by month
The busiest month was September 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Center, LC answered all time
- Closed with monetary relief49.8%
- Closed with non-monetary relief717.1%
- Closed with explanation2970.7%
- Closed12.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mortgage Center, LC complaints are about
Top Mortgage Center, LC problems
Inside "Trouble during payment process"
- Payment process 3
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
- Private mortgage insurance (PMI) 1
- Escrow, taxes, or insurance 1
Mortgage Center, LC compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage Center, LCMortgages | - | 4 | - |
Compare side by side: Mortgage Center, LC vs Midwest Loan Services · Mortgage Center, LC vs Truhome Solutions · Mortgage Center, LC vs NEXA Mortgage · Mortgage Center, LC vs Hilltop
What people say about Mortgage Center, LC
All experiencesNo experiences with Mortgage Center, LC yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Center, LC complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Oct 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 2, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 11, 2025 | Mortgages | Trouble during payment processPayment process | Fixed |
| Nov 5, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 22, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Money back |
| Feb 14, 2024 | Mortgages | Trouble during payment processPayment process | Fixed |
| Apr 19, 2022 | Mortgages | Closing on a mortgage | Explained |
| Apr 7, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 1, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Mortgage Center, LC
How many complaints does Mortgage Center, LC have?
Mortgage Center, LC has 41 complaints on record since January 2012, including 4 in the last 12 months and 1 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Mortgage Center, LC respond to complaints?
Yes. Mortgage Center, LC answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Center, LC?
The most common problems are trouble during payment process (10), closing on a mortgage (6), loan modification,collection,foreclosure (7).
Is Mortgage Center, LC legit?
Mortgage Center, LC is a real company with a public complaint record: consumers have complained about it 41 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Center, LC legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Center, LC?
Complain to Mortgage Center, LC in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Center, LC complaints come from?
Most come from Michigan (33), Ohio (4), Virginia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Mortgage Center, LC
No comments yet. Start the conversation - questions are welcome too.