Student loans
MPOWER Financing, Public Benefit student loans complaints
Consumers have filed 34 complaints about MPOWER Financing, Public Benefit's student loans, 23 in the last 12 months. MPOWER Financing, Public Benefit answered 78.3% on time and closed 4% with relief. See the whole MPOWER Financing, Public Benefit record.
MPOWER Financing, Public Benefit against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | MPOWER Financing, Public Benefit | 23 | 78.3% | 4% |
Latest MPOWER Financing, Public Benefit student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 5, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 21, 2024 | Student loans | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Mar 13, 2023 | Student loans | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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