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Student loans

MPOWER Financing, Public Benefit student loans complaints

Consumers have filed 34 complaints about MPOWER Financing, Public Benefit's student loans, 23 in the last 12 months. MPOWER Financing, Public Benefit answered 78.3% on time and closed 4% with relief. See the whole MPOWER Financing, Public Benefit record.

MPOWER Financing, Public Benefit against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13MPOWER Financing, Public Benefit23new78.3%4%34

Every loan servicer ranked

Latest MPOWER Financing, Public Benefit student loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Oct 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
Oct 4, 2026Student loansGetting a loanDenied loanNJExplainedYes
Sep 14, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedNo
Sep 12, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Sep 8, 2026Student loansGetting a loanChanges in terms mid-deal or after closing-ExplainedYes
Aug 21, 2026Student loansGetting a loanChanges in terms mid-deal or after closing-ExplainedYes
Aug 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Jul 30, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Jul 27, 2026Student loansGetting a loanChanges in terms mid-deal or after closingPAFixedNo
Jul 14, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Jul 7, 2026Student loansGetting a loanDenied loan-ExplainedYes
Jul 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMEExplainedYes
Jun 29, 2026Student loansGetting a loanHigh pressure sales tactics or recruitingCAExplainedNo
Jun 9, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMAExplainedYes
May 19, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
May 8, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Apr 30, 2026Student loansGetting a loanChanges in terms mid-deal or after closing-ExplainedYes
Apr 8, 2026Student loansGetting a loanDenied loanMEExplainedYes
Feb 13, 2026Student loansIncorrect information on your reportAccount status incorrectWAExplainedNo
Jan 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsSCExplainedYes
Nov 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanDCExplainedNo
Nov 18, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedYes
Oct 20, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Aug 19, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLFixedNo
Aug 13, 2025Student loansGetting a loanConfusing or misleading advertisingNYExplainedYes
Jul 28, 2025Student loansGetting a loanConfusing or misleading advertisingNYExplainedYes
Jun 14, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledOHFixedNo
Jan 2, 2025Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Dec 18, 2024Student loansIncorrect information on your reportAccount information incorrectMAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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