Auto loans & leases
National Auto Lenders auto loans & leases complaints
Consumers have filed 26 complaints about National Auto Lenders's auto loans & leases. See the whole National Auto Lenders record.
National Auto Lenders against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | National Auto Lenders | 0 | - | - |
Latest National Auto Lenders auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 19, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 31, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 28, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| May 1, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 11, 2023 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 10, 2023 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 24, 2023 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 29, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 14, 2020 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 15, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 29, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 3, 2018 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 3, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Fixed |
| Mar 9, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Feb 24, 2018 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Jan 27, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 23, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 2, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 10, 2017 | Auto loans & leases | Managing the loan or lease | Fixed |
| Mar 6, 2017 | Auto loans & leases | Taking out the loan or lease | Explained |
| Oct 31, 2016 | Auto loans & leases | Managing the loan or lease | Fixed |
| Mar 14, 2016 | Auto loans & leases | Taking out the loan or lease | Explained |
| Jan 19, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jun 30, 2015 | Auto loans & leases | Managing the loan or lease | Fixed |
| Apr 29, 2015 | Auto loans & leases | Problems when you are unable to pay | Fixed |
| Mar 3, 2015 | Auto loans & leases | Shopping for a loan or lease | Fixed |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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