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Student loans

National Credit Services student loans complaints

Consumers have filed 44 complaints about National Credit Services's student loans. See the whole National Credit Services record.

National Credit Services against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13National Credit Services0new--44

Every loan servicer ranked

Latest National Credit Services student loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2021Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jun 8, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Feb 16, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 27, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedOKExplainedYes
Sep 25, 2020Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Apr 3, 2020Student loansIncorrect information on your reportPublic record information inaccurateLAExplainedYes
Mar 25, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsMOExplainedYes
Mar 10, 2020Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Mar 5, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedYes
Feb 22, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsGAExplainedNo
Jan 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedNo
Jan 27, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedNo
Jan 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Jan 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedNo
Dec 31, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Dec 12, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Dec 5, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedYes
Nov 15, 2019Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Sep 26, 2019Student loansDealing with your lender or servicerProblem with customer serviceMDExplainedYes
Aug 29, 2019Student loansIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jul 18, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledGAFixedYes
May 7, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
May 1, 2019Student loansDealing with your lender or servicerReceived bad information about your loanOHFixedYes
Mar 25, 2019Student loansDealing with your lender or servicerProblem with customer serviceCTFixedYes
Mar 20, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYFixedYes
Feb 25, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedNYFixedYes
Feb 7, 2019Student loansDealing with your lender or servicerReceived bad information about your loanGAFixedYes
Jan 28, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanFLFixedYes
Dec 19, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Nov 3, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanWAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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