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Payday & personal loans

Navy Federal Credit Union payday & personal loans complaints

Consumers have filed 897 complaints about Navy Federal Credit Union's payday & personal loans, 94 in the last 12 months (-31%). Navy Federal Credit Union answered 100% on time and closed 24% with relief. See the whole Navy Federal Credit Union record.

Navy Federal Credit Union against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Navy Federal Credit Union94-31%100%24%897

Every lender ranked

Latest Navy Federal Credit Union payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Payday & personal loansIssues with repaymentCOIn progressYes
Nov 2, 2026Payday & personal loansProblem with additional add-on products or servicesMDIn progressYes
Oct 30, 2026Payday & personal loansCharged fees or interest you didn't expectLAIn progressYes
Oct 29, 2026Payday & personal loansGetting the loanOKIn progressYes
Oct 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanCOIn progressYes
Oct 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanMSIn progressYes
Oct 20, 2026Payday & personal loansProblem with additional add-on products or servicesGAIn progressYes
Oct 15, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectFLIn progressYes
Oct 6, 2026Payday & personal loansProblems receiving the advancePAIn progressYes
Oct 5, 2026Payday & personal loansProblem with the payoff process at the end of the loanALIn progressYes
Oct 4, 2026Payday & personal loansStruggling to pay your loanTXIn progressYes
Oct 2, 2026Payday & personal loansProblem when making paymentsSCIn progressYes
Oct 1, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectALFixedYes
Sep 30, 2026Payday & personal loansProblem when making paymentsAKIn progressYes
Sep 28, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Sep 23, 2026Payday & personal loansGetting the loanCAIn progressYes
Sep 22, 2026Payday & personal loansGetting the loanCAIn progressYes
Sep 22, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Sep 16, 2026Payday & personal loansGetting the loanTXIn progressYes
Sep 15, 2026Payday & personal loansGetting a line of creditGAExplainedYes
Aug 28, 2026Payday & personal loansIssues with repaymentGAExplainedYes
Aug 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Aug 25, 2026Payday & personal loansGetting the loanLAExplainedYes
Aug 21, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 17, 2026Payday & personal loansUnexpected feesMTExplainedYes
Aug 16, 2026Payday & personal loansCharged fees or interest you didn't expectTXFixedYes
Aug 15, 2026Payday & personal loansGetting a line of creditNCExplainedYes
Aug 10, 2026Payday & personal loansGetting the loanALFixedYes
Aug 7, 2026Payday & personal loansProblem with the payoff process at the end of the loanMDFixedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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