Auto lender · complaint record
Neighborhood Autos complaints
Filed under Neighborhood Autos, LLC
Consumers have filed 25 complaints about Neighborhood Autos since 2016, 7 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #57 of 193
Since August 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 24, 2026
Most complained-about auto lenders
Neighborhood Autos complaints by month
The busiest month was June 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Neighborhood Autos answered all time
- Closed with explanation25100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Neighborhood Autos complaints are about
Top Neighborhood Autos problems
Inside "Incorrect information on your report"
- Account information incorrect 3
- Account status incorrect 2
- Public record information inaccurate 1
Neighborhood Autos compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Neighborhood AutosAuto loans & leases | - | 7 | - |
Compare side by side: Neighborhood Autos vs The Savings Group · Neighborhood Autos vs AC AutoPay LLC, Denver, CO Branch · Neighborhood Autos vs CARS Acquisition · Neighborhood Autos vs EA Holdings
What people say about Neighborhood Autos
All experiencesNo experiences with Neighborhood Autos yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Neighborhood Autos complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 24, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 9, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 30, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 22, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 7, 2025 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 25, 2024 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 16, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about Neighborhood Autos
How many complaints does Neighborhood Autos have?
Neighborhood Autos has 25 complaints on record since August 2016, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Neighborhood Autos respond to complaints?
Yes. Neighborhood Autos answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Neighborhood Autos?
The most common problems are managing the loan or lease (3), took or threatened to take negative or legal action (2), written notification about debt (2).
Is Neighborhood Autos legit?
Neighborhood Autos is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Neighborhood Autos legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Neighborhood Autos?
Complain to Neighborhood Autos in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Neighborhood Autos complaints come from?
Most come from Texas (23), Louisiana (1), Nevada (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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