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Student loans

Northstar Location Services student loans complaints

Consumers have filed 24 complaints about Northstar Location Services's student loans. See the whole Northstar Location Services record.

Northstar Location Services against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Northstar Location Services0new--24

Every loan servicer ranked

Latest Northstar Location Services student loans complaints

ReceivedAboutIssueStateAnswerOn time
Dec 14, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCOExplainedYes
Jul 13, 2019Student loansDealing with your lender or servicerReceived bad information about your loanWVExplainedYes
May 14, 2019Student loansDealing with your lender or servicerProblem with customer serviceNVExplainedYes
Feb 14, 2019Student loansDealing with your lender or servicerProblem with customer serviceNJExplainedYes
Feb 27, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsPAExplainedYes
Oct 1, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledMEExplainedYes
Jul 20, 2017Student loansCredit monitoring or identity theft protection servicesProblem with product or service terms changingNJExplainedYes
Dec 2, 2016Student loansDealing with my lender or servicerReceived bad information about my loanWAClosedYes
Oct 15, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanALClosedYes
Aug 2, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanILClosedYes
Jul 11, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedCAClosedYes
Apr 29, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanAZClosedYes
Apr 20, 2016Student loansCan't repay my loanCan't get flexible payment optionsNCClosedYes
Mar 31, 2016Student loansCan't repay my loanCan't get flexible payment optionsFLClosedYes
Mar 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanTXClosedYes
Nov 17, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceVAClosedYes
Nov 2, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledINClosedYes
Sep 14, 2015Student loansDealing with my lender or servicerReceived bad information about my loanSDClosedYes
May 7, 2015Student loansDealing with my lender or servicerReceived bad information about my loanAZClosedYes
Nov 24, 2014Student loansDealing with my lender or servicerReceived bad information about my loanGAClosedYes
Nov 4, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanILClosedYes
Sep 22, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledMIClosedYes
Sep 11, 2014Student loansCan't repay my loanCan't get flexible payment optionsMNClosedYes
May 22, 2014Student loansCan't repay my loanCan't get flexible payment optionsAZExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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