Mortgage company · complaint record
NOVA Financial & Investment complaints
Filed under NOVA Financial & Investment Corporation
Consumers have filed 24 complaints about NOVA Financial & Investment since 2012, none in the last 12 months. It answered 100% on time and closed 12% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 24
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 12%
- Last 30 days
- 0
- Rank
- -
Since November 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 21, 2018
NOVA Financial & Investment complaints by month
The busiest month was October 2014 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How NOVA Financial & Investment answered all time
- Closed with monetary relief312.5%
- Closed with explanation2083.3%
- Closed14.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What NOVA Financial & Investment complaints are about
Top NOVA Financial & Investment problems
Where NOVA Financial & Investment complaints come from
Most complaints: Arizona (14), California (2), Colorado (2), Florida (1), Minnesota (1).
NOVA Financial & Investment compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | NOVA Financial & InvestmentMortgages | - | 0 | - |
Compare side by side: NOVA Financial & Investment vs Midwest Loan Services · NOVA Financial & Investment vs Truhome Solutions · NOVA Financial & Investment vs NEXA Mortgage · NOVA Financial & Investment vs Hilltop
What people say about NOVA Financial & Investment
All experiencesNo experiences with NOVA Financial & Investment yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest NOVA Financial & Investment complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 21, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 2, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 5, 2018 | Mortgages | Closing on a mortgage | Explained |
| Jul 12, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 4, 2017 | Mortgages | Closing on a mortgage | Money back |
| Sep 2, 2017 | Mortgages | Closing on a mortgage | Explained |
| Mar 7, 2017 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Feb 9, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Jan 29, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 5, 2016 | Mortgages | Credit decision / Underwriting | Explained |
| Sep 6, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Oct 5, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about NOVA Financial & Investment
How many complaints does NOVA Financial & Investment have?
NOVA Financial & Investment has 24 complaints on record since November 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does NOVA Financial & Investment respond to complaints?
Yes. NOVA Financial & Investment answered 100% of its complaints on time (within 15 days) and closed 12% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with NOVA Financial & Investment?
The most common problems are application, originator, mortgage broker (12), credit decision / Underwriting (3), closing on a mortgage (3).
Is NOVA Financial & Investment legit?
NOVA Financial & Investment is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NOVA Financial & Investment legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against NOVA Financial & Investment?
Complain to NOVA Financial & Investment in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most NOVA Financial & Investment complaints come from?
Most come from Arizona (14), California (2), Colorado (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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