Lender · complaint record
OneMain Financial Holdings complaints
Filed under ONEMAIN FINANCIAL HOLDINGS, LLC.
Consumers have filed 2,646 complaints about OneMain Financial Holdings since 2012, none in the last 12 months. It answered 99.8% on time and closed 16% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2,646
- Last 12 months
- 0
- Answered on time
- 99.8%
- Closed with relief
- 16%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Nov 20, 2019
OneMain Financial Holdings complaints by month
The busiest month was October 2017 (58 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How OneMain Financial Holdings answered all time
- Closed with monetary relief1154.3%
- Closed with non-monetary relief30111.4%
- Closed with relief20.1%
- Closed with explanation2,21783.8%
- Closed110.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What OneMain Financial Holdings complaints are about
Top OneMain Financial Holdings problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 212
- Reporting company used your report improperly 46
- Report provided to employer without your written authorization 8
- Received unsolicited financial product or insurance offers after opting out 6
Where OneMain Financial Holdings complaints come from
Most complaints: California (223), Florida (193), Texas (189), Georgia (169), Pennsylvania (148).
OneMain Financial Holdings compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | OneMain Financial HoldingsPayday & personal loans | - | 0 | - |
Compare side by side: OneMain Financial Holdings vs SoLo Funds · OneMain Financial Holdings vs AAA Auto Title Loans · OneMain Financial Holdings vs Powerpay · OneMain Financial Holdings vs AmeriCash
What people say about OneMain Financial Holdings
All experiencesNo experiences with OneMain Financial Holdings yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest OneMain Financial Holdings complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 20, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 14, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 11, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Nov 11, 2019 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Nov 7, 2019 | Payday & personal loans | Was approved for a loan, but didn't receive money | Explained |
| Nov 7, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 7, 2019 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Nov 6, 2019 | Payday & personal loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 6, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 6, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 6, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 6, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about OneMain Financial Holdings
How many complaints does OneMain Financial Holdings have?
OneMain Financial Holdings has 2,646 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does OneMain Financial Holdings respond to complaints?
Yes. OneMain Financial Holdings answered 99.8% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with OneMain Financial Holdings?
The most common problems are improper use of your report (272), managing the loan or lease (234), incorrect information on your report (192).
Is OneMain Financial Holdings legit?
OneMain Financial Holdings is a real company with a public complaint record: consumers have complained about it 2,646 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is OneMain Financial Holdings legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against OneMain Financial Holdings?
Complain to OneMain Financial Holdings in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most OneMain Financial Holdings complaints come from?
Most come from California (223), Florida (193), Texas (189). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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