Auto loans & leases
Open Dealer Exchange auto loans & leases complaints
Consumers have filed 50 complaints about Open Dealer Exchange's auto loans & leases, 7 in the last 12 months. Open Dealer Exchange answered 100% on time and closed 0% with relief. See the whole Open Dealer Exchange record.
Open Dealer Exchange against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Open Dealer Exchange | 7 | 100% | 0% |
Latest Open Dealer Exchange auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 25, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jul 1, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jun 27, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Mar 16, 2026 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Mar 11, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Feb 20, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Dec 23, 2025 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 4, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 19, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Feb 19, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Feb 15, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jan 16, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jan 16, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jan 16, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jan 16, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jan 15, 2025 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 7, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Oct 16, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 30, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 30, 2024 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 3, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 25, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 24, 2024 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 20, 2024 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 6, 2024 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| May 29, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Apr 8, 2024 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 21, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Feb 3, 2024 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jan 25, 2024 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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