Credit bureau · complaint record
Open Dealer Exchange complaints
Filed under Open Dealer Exchange, LLC
Consumers have filed 1,563 complaints about Open Dealer Exchange since 2017, 276 of them in the last 12 months (-33% on the year before). It answered 99.6% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is improper use of your report.
Average response record. How it works
- Complaints on record
- 1,563
- Last 12 months
- 276
- Answered on time
- 99.6%
- Closed with relief
- 0%
- Last 30 days
- 6
- Rank
- #53 of 566
Since May 2017
-33% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 9, 2026
Most complained-about credit bureaus & report companies
Open Dealer Exchange complaints by month
The busiest month was April 2025 (56 complaints). Complaints in the last 12 months are down 33% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Open Dealer Exchange answered last 12 months
- Closed with explanation24588.8%
- In progress3111.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time43/4599.6% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-33% vs last year
What Open Dealer Exchange complaints are about
Top Open Dealer Exchange problems last 12 months
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 824
- Reporting company used your report improperly 422
- Report provided to employer without your written authorization 5
- Received unsolicited financial product or insurance offers after opting out 3
Where Open Dealer Exchange complaints come from
Most complaints: California (222), Texas (197), Florida (186), Georgia (149), Illinois (109).
Open Dealer Exchange compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Prosper MarketplaceCredit reporting | 56 | 344 | C |
| 2 | Marlette FundingCredit reporting | 67 | 344 | B |
| 3 | Larry H. Miller Group of CompaniesCredit reporting | 59 | 308 | C |
| 4 | Open Dealer ExchangeCredit reporting | 58 | 276 | C |
| 5 | Cascade CISSCredit reporting | 60 | 264 | C |
| 6 | MIB GroupCredit reporting | 45 | 259 | D |
| 7 | Sparrow FinancialCredit reporting | 45 | 234 | D |
| 8 | Lobel FinancialCredit reporting | 45 | 231 | D |
Compare side by side: Open Dealer Exchange vs Prosper Marketplace · Open Dealer Exchange vs Marlette Funding · Open Dealer Exchange vs Larry H. Miller Group of Companies · Open Dealer Exchange vs Cascade CISS
What people say about Open Dealer Exchange
All experiencesNo experiences with Open Dealer Exchange yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Open Dealer Exchange complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 8, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 4, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 3, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 15, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | Explained |
| Oct 14, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Oct 11, 2026 | Credit cards | Other features, terms, or problemsOther problem | In progress |
| Oct 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 9, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
Questions about Open Dealer Exchange
How many complaints does Open Dealer Exchange have?
Open Dealer Exchange has 1,563 complaints on record since May 2017, including 276 in the last 12 months and 6 in the last 30 days. That makes it number 272 of every company by complaints this year.
Does Open Dealer Exchange respond to complaints?
Yes. Open Dealer Exchange answered 99.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 58/100 (grade C).
What do people complain about most with Open Dealer Exchange?
The most common problems are improper use of your report (1,254), incorrect information on your report (164), attempts to collect debt not owed (19).
Is Open Dealer Exchange legit?
Open Dealer Exchange is a real company with a public complaint record: consumers have complained about it 1,563 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Open Dealer Exchange legit? for the signals, red flags and how to protect yourself.
Are complaints about Open Dealer Exchange going up or down?
Down. There were 276 complaints in the last 12 months against 410 in the 12 before (-33%). See every month.
How do I file a complaint against Open Dealer Exchange?
Complain to Open Dealer Exchange in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Open Dealer Exchange complaints come from?
Most come from California (222), Texas (197), Florida (186). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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