Student loans
Optima Advocates student loans complaints
Consumers have filed 11 complaints about Optima Advocates's student loans. See the whole Optima Advocates record.
Optima Advocates against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Optima Advocates | 0 | - | - |
Latest Optima Advocates student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Feb 19, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Feb 11, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Jun 6, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jan 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Dec 8, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Nov 14, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 5, 2017 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 9, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| May 2, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Apr 21, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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