Debt collector · complaint record
Optima Recovery Services complaints
Filed under Optima Recovery Services LLC.
Consumers have filed 57 complaints about Optima Recovery Services since 2013, none in the last 12 months. It answered 96.5% on time and closed 52% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 57
- Last 12 months
- 0
- Answered on time
- 96.5%
- Closed with relief
- 52%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 20, 2025
Optima Recovery Services complaints by month
The busiest month was February 2016 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Optima Recovery Services answered all time
- Closed with non-monetary relief2950.9%
- Closed with explanation2747.4%
- Untimely response11.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Optima Recovery Services complaints are about
Top Optima Recovery Services problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 6
- Didn't receive notice of right to dispute 5
Where Optima Recovery Services complaints come from
Most complaints: Tennessee (32), Texas (4), Missouri (3), Georgia (3), Florida (2).
Optima Recovery Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Optima Recovery ServicesDebt collection | - | 0 | - |
Compare side by side: Optima Recovery Services vs Green Square · Optima Recovery Services vs EMoneyUSA · Optima Recovery Services vs Mullooly Jeffrey Rooney & Flynn · Optima Recovery Services vs Credit World Services
What people say about Optima Recovery Services
All experiencesNo experiences with Optima Recovery Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Optima Recovery Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | No timely reply |
| Jan 20, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 7, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 18, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Aug 27, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 10, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| May 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| May 4, 2021 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 8, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Apr 5, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Feb 16, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jan 22, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
Questions about Optima Recovery Services
How many complaints does Optima Recovery Services have?
Optima Recovery Services has 57 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Optima Recovery Services respond to complaints?
Yes. Optima Recovery Services answered 96.5% of its complaints on time (within 15 days) and closed 52% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Optima Recovery Services?
The most common problems are written notification about debt (11), attempts to collect debt not owed (10), disclosure verification of debt (10).
Is Optima Recovery Services legit?
Optima Recovery Services is a real company with a public complaint record: consumers have complained about it 57 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Optima Recovery Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Optima Recovery Services?
Complain to Optima Recovery Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Optima Recovery Services complaints come from?
Most come from Tennessee (32), Texas (4), Missouri (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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