Loan servicer · complaint record
Oro Oc complaints
Filed under ORO OC, LLC
Consumers have filed 14 complaints about Oro Oc since 2016, none in the last 12 months. It answered 28.6% on time and closed 80% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 28.6%
- Closed with relief
- 80%
- Last 30 days
- 0
- Rank
- -
Since September 2016
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Oct 9, 2025
Oro Oc complaints by month
The busiest month was October 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Oro Oc answered all time
- Closed with monetary relief857.1%
- Closed with explanation214.3%
- Untimely response428.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Oro Oc complaints are about
Top Oro Oc problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 4
- Trouble with how payments are being handled 2
- Don't agree with the fees charged 2
- Problem with customer service 1
Where Oro Oc complaints come from
Most complaints: Florida (4), Ohio (2), Texas (1), California (1), Illinois (1).
Oro Oc compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Oro OcStudent loans | - | 0 | - |
Compare side by side: Oro Oc vs Earnest · Oro Oc vs College Ave Student Loan Servicing · Oro Oc vs Meritize Financial · Oro Oc vs LendKey Technologies
What people say about Oro Oc
All experiencesNo experiences with Oro Oc yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Oro Oc complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 9, 2025 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Sep 6, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | No timely reply |
| Nov 23, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Oct 19, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Oct 7, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 2, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Jun 21, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Dec 26, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Aug 31, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jul 28, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jun 23, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| May 10, 2017 | Student loans | Getting a loanFraudulent loan | Money back |
Questions about Oro Oc
How many complaints does Oro Oc have?
Oro Oc has 14 complaints on record since September 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Oro Oc respond to complaints?
Yes. Oro Oc answered 28.6% of its complaints on time (within 15 days) and closed 80% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Oro Oc?
The most common problems are dealing with your lender or servicer (9), dealing with my lender or servicer (2), struggling to repay your loan (1).
Is Oro Oc legit?
Oro Oc is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Oro Oc legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Oro Oc?
Complain to Oro Oc in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Oro Oc complaints come from?
Most come from Florida (4), Ohio (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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